At TeksGear, we respect your privacy and are committed to protecting the personal information you share with us when you visit our website, place an order, or contact us.
This Privacy Policy explains how we collect, use, store, and share your information when you use our website and services.
By using our website, you agree to the practices described in this Privacy Policy.
Information We Collect
We may collect the following information when you use our website:
• Full name
• Phone number
• Email address
• Shipping and billing address
• Order details
• Payment-related information handled through third-party payment services, if applicable
• IP address, browser type, device type, and operating system
• Website usage and interaction data
• Information shared through contact forms, messages, or customer support
If you create an account on our website, we may also store your login and profile details.
How We Use Your Information
We use your information for the following purposes:
• To process and deliver your orders
• To confirm orders and contact you about your purchase
• To provide customer support
• To send delivery updates and order-related notifications
• To improve our website, products, and services
• To prevent fraud, misuse, and unauthorized activity
• To comply with legal, tax, and business requirements
• To send promotional offers or marketing messages, where permitted
Sharing of Information
We do not sell or rent your personal information.
We may share your information only with trusted third parties when necessary, including:
• Courier and delivery partners for order fulfillment
• Payment processors or banking partners for payment handling
• Website service providers who help operate our store
• Analytics or advertising platforms used to improve marketing and performance
• Legal authorities, if required by law or to protect our rights
Payment Information
We do not store your full debit or credit card details on our servers.
If you make a payment through a third-party payment gateway or banking service, your payment information is handled according to that provider’s security and privacy practices.
Cookies and Tracking Technologies
Our website may use cookies and similar technologies to improve your browsing experience.
Cookies may help us:
• Remember your preferences
• Understand how visitors use the website
• Improve performance and functionality
• Measure traffic and marketing results
• Show more relevant content or ads
You can disable cookies through your browser settings, but some parts of the website may not work properly if cookies are turned off.
Data Retention
We keep your personal information only for as long as it is needed for:
• Completing your order
• Providing customer support
• Maintaining business records
• Meeting legal or tax obligations
• Preventing fraud or misuse
Data Security
We take reasonable steps to protect your personal information from unauthorized access, loss, misuse, disclosure, or alteration.
However, no online system is completely secure, so we cannot guarantee absolute security.
Your Rights
You may request to:
• Access the personal information we hold about you
• Correct inaccurate or incomplete information
• Request deletion of your personal data, where applicable
• Opt out of marketing messages
To make such a request, contact us using the contact details available on our website.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page.
We encourage you to review this page periodically to stay informed about how we protect your information.
Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact us through the contact details available on our website.